Since you complete and confirm an order you will receive the number of your order with an email. In case your order cannot be processed we will contact you within 7 working days from the day you received the confirmation email. You will either be offered a similar product or your order will be canceled and you will be entitled to a full refund.


In the prices given in the pages of the e-shop, the VAT is included. We reserve the right to change the prices without any prior notification to the customers.

Payment methods

For shipments of products outside Greece “SilverBrand.gr” accepts payment with deposit to a bank account, or by using a credit, debit or prepaid card or via PayPal. Customers should pay before the shipment of their order and should also provide the relevant documentation about their payment. The final sum customers are charged apart from the price of the items ordered will also include any extra charges such as delivery costs. In the prices given in the pages of the e-shop, the VAT is included. Whichever the payment method, it is possible for the customer to ask a receipt or an invoice which will be sent with your order.

• Types of cards accepted: 

Visa, MasterCard, Maestro, American Express, Diners

• Deposit to the bank account:

ALPHABANK: Account number: 154 00 2320 012194

IBAN: GR14 0140 1540 1540 0232 0012 194 – SWIFT: BICCRBAGRAA

In case you choose to pay with a deposit to a bank account you must mention your full name or code of order in the depository and contact us either with a telephone call at 30 ‎2109734641 or with an email at epay@SilverBrand.gr  .